Fill in your data and submit your request | The customer selects the bank to file the complaint against, compiles the data, holds the attachments for his complaint, and presses Submit the complaint |
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You can follow up on your request from the Dashboard page | The customer inquires about the responses through the on-site complaints system, using the complaint number |
Read the acknowledgement then click on Acknowledge | |
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Verify your personal info then click on Next | The customer chooses the type of complaint |
Click on Add new case• The customer inquires about the response through Complaints via the website and he has the freedom to accept or escalate it to the Saudi Arabian Monetary Authority.
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