| Provided that you notify us within 48 hours of moving in and your reasoning for cancellation is valid per our following the procedure outlined below , you will receive a full refund first-month's rent and the one-time service fee | If you decide to cancel your booking during this time, no questions are asked! Within 24 hours of confirming a booking After you have completed a booking with an advertiser, you have up to 24 hours to change your mind |
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| You'll receive the first-month's rent back in full, but please note that the one-time service fee is non-refundable |
If you still wish to cancel after this time then you should contact your landlord to try to come to an arrangement.
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