| We had to pay the room rate if we wanted a room | The hold on the room was removed |
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| Hi there, Thank you for your review of your recent stay at our property | The attendant said that we had no card on file so if the room was available, we would have to pay the standard rate and not the rate that Hotels |
We hope to see you on your next visit to San Antonio.
| Red Roof PLUS San Antonio Downtown Riverwalk Hotel• We are glad to hear that you choose to spend your time at the Riverwalk with us; however we are disappointed to hear of your negative experiences while at our hotel | I will never come to this place again and I do not recommend anyone else to either |
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| HORRIBLE experience… Did the room reservation the day prior | The attendant said that we would have to check in with a call or a confirmation about the room before 4:00 PM to avoid our reservation being cancelled |
Red Roof Inn PLUS Riverwalk• Red Roof PLUS Hotel San Antonio Downtown Riverwalk• Red Roof Inn PLUS San Antonio Downtown Riverwalk• Upon arrival we were told that our room was not reserved.
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