| Including the email address in the body of a request sent from a different email address including an email alias does not suffice for these purposes | If you were receiving DVDs or Blu-ray discs by mail, they must be returned to Netflix within 7 days of closing your account to avoid charges for the discs |
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| On your Account page, you will see either a link to guide you through the cancellation process with your billing company, or instructions to contact your billing company to cancel | Note: including the email address in the body of a request sent from a different email address including an email alias does not suffice for these purposes |
If you wish to have your Netflix account deleted and you are a: Current member• Refer to the sections below for information about removing or deleting specific information on your account, and for information about our information retention practices.
13| Please contact to request that the information you entered during the Netflix service sign-up process is deleted | It is our standard practice to automatically delete Netflix accounts 10 months after the membership has been cancelled |
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| Including the email address in the body of a request sent from a different email address including an email alias does not suffice for these purposes | After cancelling, please contact from the email address associated with the account to request deletion of your Netflix account |
Your account will be cancelled once your Netflix Gift Card or promotional balance has been completely consumed.